Yes, we make custom sizes! Please email CustomerCare@LuxeArchitectural.com with your request. Let us know the exact sizes, quantities, finish option, ship-to zip code, and we will provide you with a quote within 1 – 3 business days. Keep in mind if the frames are on the larger size, i.e., in and around 52" x 52", shipping can cost $200 - $300 depending on quantity and shipping location. If you are local to the Los Angeles area, then pick-up and courier service options are also available.
Our pre-applied adhesive eliminates the need for nails, allowing our kits to easily be used on metal doors!
Our moulding kits are made from wood, so just like any other wood product exposed to the elements, they will eventually need maintenance. For exterior use, we recommend using our Premium Poplar option. Be sure to caulk around all edges with a high-quality exterior caulk such as Alex Plus Paintable Latex Caulk by Dap, then paint the entire door and moulding using high-quality exterior paint.
Shipping
Orders ship from our facility within 1 – 3 business days either via FedEx Ground or UPS. Large orders may take up to 5 business days. Shipping costs are calculated and displayed at checkout. Shipping rates for door moulding kits within the contiguous United States are 22.99 for the first kit and 9.99 for each kit after that. Shipping rates for wall moulding kits vary by size and quantity ordered.
Returns & Exchanges
Luxe Architectural standard size moulding frames can be returned/exchanged within fourteen days as long as they are in their original condition and not previously installed.
Please call 800.490.5893(LUXE) or email, CustomerCare@LuxeArchitectural.com to obtain an RA# and return address. It is recommended that returning items be shipped insured, in the original packaging, and properly bubbled wrapped to avoid damage during transit. Within 1 – 3 days of receiving your item(s), a refund will be issued to the original form of payment, less our shipping costs. If items are damaged during return transit, a refund will not be issued, and a claim would need to file a claim with the shipping carrier.
Buyer pays return shipping.
Custom sizes are non-returnable/non-refundable.
We offer international shipping to the following countries:
• Canada
• United Kingdom
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Luxe Architectural is not responsible for these charges if they are applied and are your responsibility as the customer.
All Other Countries
If you would like us to quote out shipping for you, please email CustomerCare@LuxeArchitectural.com with the exact style kit (i.e., Two Piece Door Moulding Kit, Nine Piece Wall Moulding Kit, etc.) the kit size, if applicable (i.e., 20”, 24” etc.), quantities desired, along with your exact ship-to address and we’ll provide you with a shipping quote.
For Domestic & International Orders. Any damage must be
reported within 5 days of receipt of your order. Please email CustomerCare@LuxeArchitectural.com
with your order #, pictures of the box's exterior, and any broken contents. If
documentation, INCLUDING PICTURES OF THE BOX, is not received within 5 days, we
regret that we cannot issue refunds or replacements. Thank you for your
understanding.
Clean the wall with rubbing alcohol or a glass cleaner type product and a lint-free cloth to remove dust/debris. Allow to dry completely. This step is extremely important for the adhesive to stick properly to the surface.
Primer/paint must be allowed to cure completely for a minimum of 48 – 72, depending on ambient humidity levels. DO NOT clean or use rubbing alcohol or a glass cleaner type product on newly painted surfaces. The adhesive will bond well to fresh/fully cured paint.
Caulk around all the edges with Latex Painters Caulk, such as Alex Plus All Purpose 40-year Caulk by Dap, available online and at home improvement stores for approximately $2. Once caulking has dried per manufacturer's specifications, paint the entire door/wall + moulding for a professional, high-end result!
Clean the wall with rubbing alcohol or a glass cleaner-type product and a lint-free cloth to remove dust/debris. Allow to dry completely for at least one hour. This step is extremely important for the adhesive to stick properly to the surface.
A clean removal (minimal to no damage to walls) depends on the existing condition of the wall(s)/paint, i.e., existing cracks/peeling, older drywall*, etc. For optimal removal, the surface should be prepared with a quality paint/paint job. When removing the mouldings from the wall, be sure to remove them very, very slowly. You’ll hear the adhesive making a crackling noise, and once one small area releases, slowly move on to the next area.Check out our removal tips video here. If there is any damage upon removal, it can easily be patched with spackling paste, such as DryDex® Dry Time Indicator Spackling by DAP.
If the walls are not level, i.e., as sometimes happens in older homes and apartments, there may be gapping between the moulding and the wall. Using a large level or similar straight edge, hold it against the wall; you will be able to see if this might be of concern to you or not. When the mouldings are installed as a permanent application, caulking them in place will fill in any gaps should the walls in your new home not be level.
*The removal process works best on newer drywall that has been properly installed, primed, and painted. Some inferior drywall / Gypsum board was used in the United States during the 1960s and 1970s, which is more vulnerable to damage. If this is the case, extra care should be taken in the removal of this adhesive. If any damage does occur, we recommend DryDex® Dry Time Indicator Spackling paste by Dap to patch affected areas.
If you have any questions, feel free to give us a call at 800-490-LUXE (5893). We're here to help! :)
We like Old Masters wipe on stain gel, and General Finishes water-based wood stain, available online and in most painting supply stores. After the stain has completely dried, if desired, lightly sand with 300-400 grit sandpaper or steel wool. Use painters tack cloth to remove any sanding dust before applying a clear coat; a second coat may be required.
Prime mouldings with a good quality primer. We recommend Kilz Brand, which is available in both an oil-based and water base. After the primer has completely dried, lightly sand with fine-grit sandpaper or a sanding block such as the 3M Pro Grade Sanding Block Sponge. Use painters tack cloth to remove any sanding dust. Your mouldings are now ready for paint!
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